22 February 2012
Hola Barcelona…, and stuff...
Well that's another one over. Gone in a flash you might say...
After deciding on a Nintendo DS as a gift for my wife this Christmas, I thought I had done rather well and was most excited about the prospect of scoring 'brownies' following this thoughtful and selfless purchase...
It convinced me more than ever during my recent holiday in Cuba, just how crucial a high level of service can be. The people there genuinely couldn't do enough for you. We have, I believe, a lot to learn from the Cubans, who are charming...